Our Customer Service representatives can:

  • Offer you more information on our products or services
  • Put you in contact with a local company representative
  • Inform you about medical education programs and other company services
  • Answer any other question you may have
Orthopedics

For Customer Service for our orthopedic products such as external fixators, nails, lengtheners, plates or to place an order, please contact:

Commercial Accounts for OR Products
(800) BONEFIX or (800) 266-3349 (8 a.m. – 5 p.m. CST)
(877) 421-0172 fax
customerservice@orthofix.com
Bone Growth Stimulation

For Customer Service for our bone growth stimulation products such as our Physio-Stim, Cervical-Stim and Spinal-Stim, please contact:

Orthofix Customer Service
(800) 535-4492 toll free (7 a.m. - 7 p.m. CST)
(800) 445-1923 fax
customerservice@orthofix.com
Spinal Implants

For Customer Service for our spinal implants products such as fusion implants, MIS and biologics products, please contact:

Orthofix Spinal Implants Customer Service
(888) 298-5700 toll free (8 a.m. - 5 p.m. CST)
(800) 861-9363 fax
customerservice@orthofix.com

If you are a current patient, we thank you for entrusting Orthofix Inc. in your healing process. We have compiled a list of Frequently Asked Questions that may be of assistance to you, or please contact us directly by phone or by email using the above address.

If you are exploring your medical care options and wish to learn more about Orthofix Inc. please feel free to email us using the link on this page, or call between the hours of 7 a.m. to 7 p.m. CST to speak directly with a Customer Service representative. We will happily offer you additional information or simply answer any questions you may have about our products and service. We are always available by phone, fax or email to provide the assistance we can to help you make an informed choice for your medical needs.

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